1. Delivery Areas

• We currently deliver across Dwarka and nearby areas within a limited radius to ensure maximum freshness and faster delivery.
   

2. Pre-Order Delivery Model

• We operate on a pre-order basis and follow a daily 6pm cutoff cycle.

• Orders placed before 6pm will be delivered the next day. Orders placed after 6pm will be delivered the day after.

• ​This allows us to prepare and dispatch products fresh for delivery.
   

3. Delivery Partners

• Orders are delivered through third-party courier and logistics providers, including Shiprocket.
   

4. Delivery Timelines

• Estimated delivery timelines are provided for convenience and may vary depending on:

  • Delivery location

  • Courier operations

  • Weather conditions

  • Public holidays

  • High order volumes

  • Other unforeseen circumstances

• Orders placed before 6:00 PM are typically delivered the next day. Orders placed after 6:00 PM are typically delivered on the following day.

• Our usual delivery window is between 4:00 PM and 8:00 PM. While we strive to deliver within these timelines, delays may occasionally occur due to factors beyond our control.

 
5. Delivery Responsibility

• Customers must ensure:

  • The shipping address is accurate and complete

  • The recipient is available to receive the order

  • Contact details provided are correct

• We are not responsible for failed or delayed deliveries caused by incorrect customer information or recipient unavailability.
   

6. Delivery Delays

• While we strive to meet all delivery timelines, delays caused by courier partners or external circumstances are beyond our direct control
   

7. Order Tracking

• Tracking details will be shared once the order has been dispatched through Shiprocket.